There are a couple of steps to complete before you will see any of your hard-earned UIF-Rands, but before we talk about these we would like to make you aware of some of the opinions on ufiling which you can find on the web.
http://www.debroglio.co.za/item/?itemID=1492 Read the comments at the bottom of this blog.
If you still prefer to do your own Maternity UIF ufiling claim, please note the several steps before your claim can be approved and your Maternity UIF Benefits will be paid out.
1. Go to www.ufiling.co.za and create your account. That is pretty easy and straight-forward.
2. Log in to your account and start processing your Maternity UIF application. Now it gets a bit more complicated. Sometimes the embedded pdf file doesn't work on Chrome. It's best to use Internet Explorer. By the way, if you don't get a SMS / email notification that your claim was received, you better redo the process to ensure the UIF Claim is registered.
3. Once your Pregnancy UIF Claim is submitted via ufiling you need to send the medical certificate UI2.3 and the income leave form / UI2.7 to the Department of Labour. You can do that via fax or email.
4. Simultaneously your employer has to send the UI19 / declaration that you are on maternity leave to the DoL. This is why most claims are being rejected. If your employer doesn't do that, or the form doesn't get captured on time, or any of your previous employers didn't do that your Maternity UIF Claim will not be approved. It might be worthwhile to find out your employment history first. You can call the customer 'service' call centre on 0800843843. The employment history should list every employer you ever worked for with a start and end date. If the employer is not listed at all, you won't receive any credits (UIF payments) meaning you loose out on some of your hard-earned UIF contributions. If an employer is listed but without an end date, your claim will be rejected. Of course there are also other possibilities why the employment history may be an issue, such as overlapping dates, UI19s which aren't completed correctly (no signature, wrong UIF employer ref number) and so on. All of those are outside your control but can have a major impact on your UIF Maternity Claim.
5. If you are lucky and your UIF Claim is approved you have to do monthly 'continuation of payment's. The DoL obviously wants to see the baby's birth certificate which you need to email or fax but even once this is done there can be complications. We have had clients who managed to get their Pregnancy UIF Claim approved but never received any payments. We then helped them by submitting the continuation of payment (UI4) at our Labour Centre.
We recommend you rather go to a Labour Centre directly to submit your claim there. The staff will advise you which documents are outstanding. Unfortunately this means you have to wait in line for many hours and hopefully their IT system won't be offline (which it often is). All forms you need to complete and take with you (plus your ID and baby's birth certificate) are available on our website. Click here to be directed to the page with UIF Forms.
Alternatively UIF-Hero can submit the claim for you. There are a few advantages:
1. You never have to go to the DoL yourself. We do that for you. Our staff are queuing at 5h30 am to ensure we are first in line and can submit your claim before the IT system is overloaded and crashes.
2. We proof-read all of your documents and advise if anything is wrong or outstanding
3. We submit the monthly continuation of payment forms until your claim is fully settled.
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