What is more frustrating than completing UIF documents? Having to go to Home Affairs first to request a new ID document and then going to your bank to change your bank account. And all of that highly pregnant or with a new-born baby in tow.
One of the most annoying things for our clients is when we tell them that the Department of Labour (DoL) has them listed under their husband's surname.
When a couple gets married the marriage official registers the marriage with Home Affairs. Home Affairs then changes the bride's surname to that of her husband. This often happens automatically and against the bride's consent.
The DoL is linked to Home Affairs and also changes the name. When our clients partner with us we always confirm in which name the DoL has the client listed. And often this is a huge shock to our clients who wanted to keep their maiden name or perhaps wanted to go double-barreled.
Once the name has been updated the DoL refuses to change it back. The only chance is for the woman to go to Home Affairs and request the name to be changed back to her maiden name.
There are some rare and unusual variations, like when a woman is still listed under her ex-husband's name. In this case we can request to change the name back to the maiden name.
To make it more complex the DoL cross-references a name and ID number with the bank before making payment. If Mrs Smith married Mr Jones, and the DoL has her listed as Jones, but her bank account is in Smith, then the payment will automatically fail..
That means Mrs Jones (nee Smith) first has to go to her bank to change her bank account to Jones. In most cases the banks request the ID document to be in Jones then as well, which means she has to go to Home Affairs to get a new ID documents, then to the bank to change her name and only then can we continue with the claim. We can hear your screams...
And all of that while highly pregnant or with a infant in tow. Fun times!
So, what's the advice we can give you? Start with the UIF process about 2-3 months before the birth of the baby so that you still have time while relatively mobile to do the admin.